At Agensi Pekerjaan Noven Sdn Bhd, we help families searching for a Licensed Maid Agency In Kuala Lumpur hire screened Filipino and Indonesian domestic helpers, with training, government paperwork managed in-house, arrival arrangements and post-placement support. We serve Kuala Lumpur from our Puchong office; request a free consultation to discuss your household needs, the applicable placement package and its inclusions before committing.
We combine licensed recruitment with defined responsibilities for selection, administration and aftercare, so your decision is based on more than a candidate profile. Our website displays our agency licence reference, JTKSM 1244, and our consultants can discuss the recruitment service you are considering.
For a Kuala Lumpur family, the practical concern is not simply finding someone available. You need to understand which household tasks a candidate is prepared for, who handles the application, what the quoted package covers and whom you can approach if the placement needs support.
We address those points through screening, household-specific preparation and government paperwork handled by our own team. At your consultation, ask us to explain the agency credentials, proposed service scope and placement terms together. A licence reference should not be treated as a promise that every application will be approved or every candidate will suit every home.
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Our licence reference and hiring stages are published on the Noven agency website.
We organise recruitment into seven stages, covering your initial consultation through to arrival, briefing and ongoing support. You can see where your decision is needed and which arrangements we handle, rather than treating recruitment as a single payment followed by an uncertain wait.
Explore our domestic helper recruitment and management services for the individual services available within and beyond a new placement.
For a Kuala Lumpur household hiring through Noven, the useful price is the quotation for the actual placement scope—not an assumed universal package. We offer transparent pricing with no hidden charges; ask us to identify the included services, separate commitments and applicable replacement terms before you confirm.
We do not publish a fixed fee or salary figure on this page because your enquiry needs to establish the candidate and arrangements being proposed. Use the following distinctions when discussing your quotation so that a one-time placement amount is not mistaken for the whole ongoing household budget.
| Quotation component | What to clarify with us | Why it matters |
|---|---|---|
| Recruitment and preparation | The proposed candidate, screening, interviews and training covered by the package. | You can compare the service being delivered, not just the advertised amount. |
| Application and arrival arrangements | Which documentation, permit processing, medical, travel and pickup items are included or separately payable. | You can distinguish our handling service from other applicable costs. |
| Ongoing commitments | The candidate's salary terms and which future services are outside the initial placement package. | You can budget beyond the helper's arrival. |
| Post-placement assistance | The counselling, retraining and replacement provisions that apply to your agreement. | You know the available support and any conditions before a difficulty arises. |
Timing should be discussed with the same care as price. Our hiring stages include selection, employer documents, approval, training and arrival; ask for the anticipated sequence for your case rather than treating a general estimate as a guaranteed start date.
Enquire with your location, main duties and preferred start date. Our free consultation gives you guidance on suitable candidate requirements, the placement stages and the package details to review before proceeding.
Our placement service is designed for families who want recruitment, application handling and aftercare coordinated by one agency. Compared with an arrangement that only introduces a candidate, our verified scope includes in-house government paperwork, pre-departure training, medical arrangements, airport pickup and post-placement assistance; the practical difference is how much coordination remains with you.
A narrower service may suit an employer who already has the necessary support arranged. The important point is to compare written responsibilities rather than assume every provider includes the same work.
| Responsibility | Our placement service | If your alternative only introduces a candidate |
|---|---|---|
| Candidate suitability | Screening, household-based recommendations and online interview options. | Clarify who assesses suitability beyond sharing the profile. |
| Application coordination | Government paperwork handled in-house by our team. | Confirm who prepares and manages the application. |
| Preparation and arrival | Pre-departure training, airport pickup and medical check-up arrangements. | Identify which of these stages you must arrange separately. |
| Adjustment after placement | Consultation, counselling and replacement options. | Check whether support ends after the introduction or handover. |
Our support is not a guarantee of a difficulty-free placement. It gives you a route to discuss concerns and the available next steps. Read more about our ongoing domestic helper support if aftercare is central to your decision.
At Agensi Pekerjaan Noven Sdn Bhd, we specialise in Filipino and Indonesian domestic helper placements for families needing practical support at home. Our Klang Valley office is in Puchong, and we serve Kuala Lumpur households without implying that we have a separate office in the city.
We give you specific agency details and named services to review before choosing us, rather than asking you to rely on broad assurances. Our website identifies our licence reference, our physical office and the support available around a placement.
Our agency introduction explains our consultation and ongoing support approach. Klang Valley office: 19-02, Jalan Kenari 19A, Bandar Puchong Jaya, 47100 Puchong, Selangor.
Our free consultation is the place to clarify documents, timing and support terms for your household. These answers explain what to raise before you commit.
We are a licensed Malaysian domestic helper agency, and our website displays JTKSM 1244. We serve Kuala Lumpur from our Klang Valley office in Puchong. Ask our consultant to clarify the agency credentials and service scope before proceeding.
Prepare your location, household size, main duties, communication preferences and preferred start date. Tell us whether your priorities are housekeeping, cooking, childcare or elderly support. We can then discuss candidate requirements and the employer documents needed for your case; you do not need to send sensitive documents in your initial message.
Yes, we offer online candidate interviews. Arrival timing needs to be discussed for your placement because selection, document submission, approval, training and travel are separate stages. Share your target date, but do not treat it as confirmed until the relevant arrangements are established.
Do not assume every replacement is free or unconditional. We provide replacement options alongside consultation and counselling. Ask us to explain the applicable eligibility, conditions and any charges in your placement agreement before confirming.
Yes, we welcome enquiries from MM2H participants and expatriate employers. Tell us your residency or employment-pass situation during the consultation so we can discuss your case and the documentation to review. An enquiry is not confirmation of eligibility or approval.
Tell us what help your family needs, where you live and when you hope to begin. We will discuss suitable candidate requirements and explain our placement process in a free consultation, so you can review the proposed scope and terms before making a hiring decision.
Message Ms Joe or send your enquiry to request your consultation.
We are the best maid service agency in Malaysia, focused on family needs. Serving Selangor, KL, Melaka, and JB with over 10,000 satisfied customers.
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Noven Maid Agency is a licensed maid agency in Selangor offering professional maid and domestic helper services, elderly care maid, and baby care maid solutions for families. Contact us today to find the right helper for your household needs.
19-02, Jalan Kenari 19A, Bandar Puchong Jaya, 47100 Puchong, Selangor, Malaysia.