What should your Indonesian maid package quotation make clear?

Your quotation should distinguish the placement package from ongoing household employment costs and any separately charged services. At Noven, our commitment is transparent pricing with no hidden charges—not a headline amount that leaves you guessing about the scope.

We do not list a fixed Indonesian placement price on this page. Ask us for a quotation for your situation, and use the checklist below to review exactly what you are paying for before proceeding.

We offer the services above, but service availability does not automatically mean every item is included in every quotation. Confirm the written scope rather than assuming that “complete service” means every future expense is covered. For a broader budgeting discussion, see our household maid cost guide for Klang Valley.

Which documentation and arrival stages do we manage?

At Noven, we manage document preparation and government paperwork in-house, then coordinate the medical and arrival arrangements needed for placement. You still provide your employer information and supporting documents; our role is to organise and manage the application work, not to replace the approving authorities.

1. Consultation and candidate selection: We discuss your household needs and help you review suitable candidate profiles. Our online interview service gives you a way to discuss duties and expectations before selection.
2. Employer documents and application: After candidate confirmation, you provide the requested employer documents. We prepare and manage the paperwork through our work permit application service.
3. Processing and preparation: We handle the administrative process and arrange pre-departure training tailored to Malaysian household needs.
4. Arrival and medical arrangements: We arrange airport pickup and the FOMEMA medical check-up, followed by handover and ongoing support.

Ask us to explain the document checklist for your employer circumstances and which stage your application has reached. Complete documentation support is a defined service scope—not a guarantee of approval or a fixed arrival date.

How do training and aftercare fit into the package decision?

A useful package should explain how your helper is prepared for the role and what assistance remains available after handover. At Noven, we combine strict candidate screening with customised pre-departure training and continuing post-placement support.

Describe the work your household actually needs: daily cleaning, local home cooking, childcare support or help with an elderly family member. Our training preparation is tailored to Malaysian home life, but you should still discuss each candidate’s experience and the expected duties rather than assuming every helper has the same skills.

Our in-house orientation and counselling and retraining services support the transition after arrival. Replacement options are also available; ask about the conditions, scope and any applicable charges before accepting your package.

Your Noven placement team

At Agensi Pekerjaan Noven Sdn Bhd, we are a licensed Malaysian foreign domestic helper agency placing Indonesian and Filipino helpers with local households. We bring candidate screening, training preparation, in-house administration and post-placement support together so you can discuss the full placement rather than deal with recruitment in isolation.

We mainly serve Klang Valley, Johor and Melaka, and welcome enquiries from other states across Peninsular Malaysia. MM2H and expatriate employers are also welcome to enquire so we can discuss their circumstances.

Concrete reassurances behind your placement

Our offer is supported by a licensed agency, in-house administrative responsibility and services that continue beyond arrival. These are the practical points to verify alongside the price when shortlisting your Indonesian maid agency.

• Licensed agency: Our website identifies Noven under JTKSM licence number 1244.
• In-house government paperwork: We manage the administrative work ourselves rather than outsourcing it.
• Published service scope: Our domestic helper services include work permit applications, medical arrangements, orientation and counselling.
• Support after handover: We provide ongoing consultation and replacement options, with the relevant terms to be reviewed for your placement.

Before you request your Indonesian placement quotation

You can start with your household requirements and questions about the package; you do not need to select a candidate first. Here are the details worth clarifying with our team.

Application information on this page is general guidance, not legal advice. Confirm the requirements and terms relevant to your employer circumstances before committing.