Experienced & Trusted
Carefully selected and trained domestic helpers you can rely on.
Personalized Matching
Helpers matched according to your family's needs and lifestyle.
Reliable Service
Professional support with dependable and timely service.
Complete Maid Services
Recruitment, permits, insurance, renewals and repatriation.
Transparent Pricing
Clear and competitive pricing with no hidden charges.
Dedicated Support
Ongoing assistance before and after your helper's arrival.
Domestic Helpers Tailored To Your Needs
Professional Domestic Helper Solutions For Every Household
Domestic Helper Insurance Arrangement
Providing insurance coverage for a foreign domestic helper is not only an important legal requirement in Malaysia but also a practical way to protect both employers and employees throughout the employment period. At Noven Maid Agency, we offer professional Domestic Helper Insurance Arrangement Services for employers in Johor, Melaka, and Selangor, helping you secure suitable insurance plans that comply with Malaysian regulations while providing valuable financial protection and peace of mind.
Choosing the right insurance plan can be confusing, especially with the various coverage options, policy requirements, and documentation involved. Our experienced consultants simplify the process by explaining the available insurance schemes, assisting with policy selection, and handling the necessary administrative arrangements. Whether you are hiring a new domestic helper or renewing an existing insurance policy, we ensure the process is smooth, efficient, and fully compliant with the latest government requirements.
With years of experience in domestic helper recruitment and employment administration, Noven Maid Agency is committed to helping employers fulfill their legal obligations while safeguarding the well-being of their domestic helpers. Our goal is to make insurance arrangements straightforward so that you can focus on maintaining a safe, secure, and harmonious household.
Our Domestic Helper Insurance Arrangement Service includes:
- Professional assistance in arranging insurance coverage for newly hired and existing domestic helpers.
- Guidance on insurance plans that comply with Malaysian government and employment requirements.
- Explanation of available insurance coverage, policy benefits, and protection options.
- Assistance with preparing and submitting the required documentation for insurance applications.
- Coordination with authorized insurance providers to ensure timely policy issuance.
- Support for insurance renewals to maintain continuous coverage throughout the employment period.
- Professional advice on policy requirements, claim procedures, and employer responsibilities.
- Regular updates throughout the insurance application process for complete transparency.
- Ongoing consultation whenever assistance is required regarding domestic helper insurance matters.
At Noven Maid Agency, we believe that proper insurance coverage is an essential part of responsible domestic helper employment. Our experienced consultants are dedicated to providing reliable advice, efficient service, and personalized support to ensure every insurance arrangement is completed accurately and on time. We work closely with employers to make the process simple, convenient, and worry-free while helping protect the interests of everyone involved.
If you are looking for a trusted maid agency in Johor, Melaka, or Selangor to arrange domestic helper insurance, contact Noven Maid Agency today. Our professional team is ready to help you select the appropriate insurance plan, manage the application process, and ensure your domestic helper is properly covered throughout her employment.
Read MoreAir Ticket Booking & Purchase
Arranging air travel for a foreign domestic helper requires careful planning to ensure a smooth, timely, and hassle-free journey. At Noven Maid Agency, we provide professional Air Ticket Booking and Purchase Services for domestic helpers and foreign workers across Johor, Melaka, and Selangor. Whether your domestic helper is arriving in Malaysia to begin employment, returning home after completing a contract, or travelling for other approved reasons, our experienced consultants handle the travel arrangements efficiently while ensuring everything is organized according to the required schedule.
Booking international flights can be time-consuming, especially when coordinating travel dates with immigration approvals, work permits, embassy procedures, or employer schedules. Our team works closely with employers and relevant parties to secure suitable flight arrangements, helping to minimize delays and unnecessary complications. We are committed to making the travel process convenient, allowing employers to focus on preparing for their helper's arrival or departure with complete peace of mind.
With years of experience supporting foreign domestic helper recruitment and management, Noven Maid Agency provides dependable travel coordination services that ensure every journey is planned professionally from start to finish.
Our Air Ticket Booking & Purchase Service includes:
- Professional assistance with booking international air tickets for foreign domestic helpers and workers.
- Coordination of flight schedules based on approved travel dates and employment requirements.
- Assistance in selecting suitable flight options that meet travel and budget preferences.
- Arrangement of one-way or return flight tickets where applicable.
- Coordination with employers to ensure travel plans align with immigration approvals and documentation.
- Guidance on travel requirements and necessary documents before departure.
- Assistance with itinerary confirmation and travel schedule updates.
- Support in coordinating airport departure or arrival arrangements when required.
- Professional consultation throughout the travel planning process to ensure a smooth and organized journey.
At Noven Maid Agency, we understand that reliable travel arrangements are an important part of every domestic helper's employment journey. Our dedicated consultants carefully manage every booking to ensure timely departures and arrivals while providing employers with confidence that all travel arrangements have been professionally handled. Whether your helper is travelling to Malaysia for the first time or returning home after completing her employment, we are committed to delivering efficient, reliable, and personalized service.
If you need assistance with air ticket booking and purchase for a domestic helper in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our experienced team is ready to arrange the most suitable travel options and ensure your helper's journey is smooth, convenient, and worry-free.
Read MoreRepatriation & Transportation Services
When a foreign domestic helper completes her employment contract or needs to return to her home country, careful planning is essential to ensure a smooth and legally compliant departure. At Noven Maid Agency, we provide professional Repatriation and Transportation Services for foreign domestic helpers and workers in Johor, Melaka, and Selangor. Our experienced team manages the necessary arrangements, allowing employers to complete the repatriation process with confidence while ensuring all administrative and travel requirements are properly handled.
The repatriation process involves more than simply booking a flight. It often includes coordinating travel documents, arranging transportation, completing the necessary government procedures, and ensuring the domestic helper arrives safely at the airport. Our consultants oversee every step of the process to minimize delays and provide employers with peace of mind. Whether the helper is returning home after successfully completing her contract or leaving Malaysia for other reasons, we are committed to delivering efficient and reliable support.
With years of experience in foreign domestic helper management, Noven Maid Agency understands the importance of handling every repatriation professionally while complying with Malaysian immigration and employment regulations.
Our Repatriation & Transportation Service includes:
- Professional assistance with arranging the repatriation of foreign domestic helpers and workers.
- Coordination of travel schedules to ensure a smooth and timely departure.
- Assistance with preparing the necessary travel and departure documentation.
- Guidance on the required government procedures before leaving Malaysia.
- Coordination with immigration and relevant authorities where applicable.
- Arrangement of transportation for domestic helpers to the airport or designated departure point.
- Escort services when required to ensure a safe and organized departure.
- Regular updates throughout the repatriation process for employers' peace of mind.
- Professional consultation to ensure every departure complies with the latest Malaysian regulations.
At Noven Maid Agency, we believe every stage of domestic helper employment should be managed with professionalism and care, including the final journey home. Our repatriation and transportation services are designed to simplify the process for employers while ensuring that domestic helpers depart safely, respectfully, and in full compliance with legal requirements. Our experienced consultants remain available to provide guidance and support until every arrangement has been successfully completed.
If you require foreign domestic helper repatriation and transportation services in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our dedicated team is ready to assist with travel arrangements, documentation, transportation, and every aspect of the repatriation process, ensuring a smooth and hassle-free experience for both employers and domestic helpers.
Read MorePassport & Work Permit Renewal for Existing Domestic Helpers
Maintaining valid travel and employment documents is essential for every foreign domestic helper working in Malaysia. At Noven Maid Agency, we provide professional Passport and Work Permit Renewal Services for existing domestic helpers in Johor, Melaka, and Selangor, ensuring all renewal procedures are completed efficiently and in accordance with the latest Malaysian regulations. Our experienced consultants manage the administrative process, helping employers avoid unnecessary delays, expired documentation, or disruptions to their helper's legal employment status.
Renewing a domestic helper's passport and work permit requires careful planning, proper documentation, and coordination with the relevant authorities, including immigration departments and foreign embassies where applicable. Missing renewal deadlines can result in penalties, legal complications, or interruptions to your helper's employment. With our expertise and attention to detail, we help employers stay compliant while making the renewal process simple, convenient, and stress-free.
Whether your domestic helper's passport is nearing expiry or it is time to renew her work permit, Noven Maid Agency is committed to providing reliable support throughout every stage of the renewal process.
Our Passport & Work Permit Renewal Service includes:
- Professional assistance with the renewal of domestic helper passports through the relevant embassy or consulate.
- Comprehensive support for renewing work permits in accordance with Malaysian immigration regulations.
- Verification of all required documents before submission to minimize processing delays.
- Guidance on renewal eligibility, documentation requirements, and application procedures.
- Coordination with immigration authorities, embassies, and relevant government agencies.
- Monitoring renewal timelines to help employers avoid expired permits or passports.
- Regular updates on the progress of renewal applications for complete transparency.
- Professional consultation to ensure compliance with current employment and immigration requirements.
- Ongoing support should additional documentation or administrative assistance be required during the renewal process.
At Noven Maid Agency, we understand how important it is to keep your domestic helper's legal documents up to date. Our experienced consultants are dedicated to handling every renewal with professionalism, accuracy, and efficiency, allowing employers to focus on their families while we manage the administrative responsibilities. We are committed to providing dependable service and continuous support throughout your domestic helper's employment.
If you need assistance with renewing your domestic helper's passport or work permit in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our knowledgeable team is ready to guide you through the renewal process, handle the necessary documentation, and ensure your helper remains legally employed with complete peace of mind.
Read MoreFOMEMA Medical Check-Up Arrangement
Ensuring that a foreign domestic helper is medically fit for employment is an essential requirement under Malaysian regulations. At Noven Maid Agency, we provide professional FOMEMA Medical Check-Up Arrangement Services for domestic helpers in Johor, Melaka, and Selangor, helping employers complete this important process smoothly and efficiently. Our experienced consultants coordinate the necessary medical examination procedures, ensuring compliance with the requirements set by the Foreign Workers Medical Examination Monitoring Agency (FOMEMA).
The FOMEMA medical examination is a mandatory health screening for foreign workers, including domestic helpers, before and during their employment in Malaysia. The examination helps verify that the domestic helper meets the country's health requirements and is fit to work. Navigating the appointment process, required documentation, and examination procedures can be challenging, especially for first-time employers. Our dedicated team takes care of the coordination, allowing you to focus on preparing your household while we manage the administrative arrangements.
With years of experience in domestic helper recruitment and documentation, Noven Maid Agency ensures every medical check-up is arranged professionally, minimizing delays and keeping the employment process on track.
Our FOMEMA Medical Check-Up Arrangement Service includes:
- Professional coordination of FOMEMA medical examination appointments for domestic helpers.
- Guidance on the required documents and procedures before attending the medical check-up.
- Assistance in arranging appointments with authorized FOMEMA medical clinics.
- Advice on the mandatory health screening requirements for foreign domestic helpers in Malaysia.
- Coordination of medical examination schedules to ensure timely completion of the employment process.
- Updates on the progress of the medical examination and related administrative procedures.
- Support with any follow-up requirements if additional documentation or medical reviews are needed.
- Professional consultation throughout the entire medical check-up process to ensure compliance with Malaysian employment regulations.
At Noven Maid Agency, we understand that completing every legal requirement is vital for a successful domestic helper placement. Our experienced consultants are committed to making the FOMEMA medical check-up process simple, efficient, and stress-free by providing reliable coordination and personalized assistance. We work closely with employers to ensure that every requirement is fulfilled promptly, helping your domestic helper begin or continue employment without unnecessary complications.
If you need assistance arranging a FOMEMA medical check-up for your domestic helper in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our professional team is ready to guide you through every step of the process, ensuring all medical examination requirements are completed accurately and efficiently.
Read MoreWork Permit Application
Employing a foreign domestic helper in Malaysia requires proper documentation and approval from the relevant government authorities. At Noven Maid Agency, we provide professional Work Permit Application Services for employers in Johor, Melaka, and Selangor, ensuring that every application is processed accurately, efficiently, and in full compliance with Malaysian regulations. Our experienced consultants manage the administrative process from start to finish, allowing employers to enjoy a smooth and hassle-free experience when hiring a domestic helper.
Applying for a work permit involves multiple procedures, supporting documents, and government requirements that can often be time-consuming and confusing. Whether you are hiring a domestic helper for the first time or replacing an existing helper, our knowledgeable team will guide you through every stage of the application process. We ensure that all necessary paperwork is prepared correctly, reducing delays and helping your helper begin employment as quickly as possible.
With years of experience in the maid agency industry, Noven Maid Agency is committed to providing reliable administrative support while keeping employers informed throughout the entire process.
Our Work Permit Application Service includes:
- Professional assistance with new domestic helper work permit applications in accordance with Malaysian government regulations.
- Verification and preparation of all required supporting documents before submission.
- Guidance on employer eligibility, documentation requirements, and application procedures.
- Coordination with the relevant government departments and immigration authorities.
- Assistance with employment documentation and required administrative formalities.
- Advice on application timelines and expected processing procedures.
- Regular updates on the progress of your work permit application for complete transparency.
- Professional consultation to ensure compliance with the latest employment and immigration requirements.
At Noven Maid Agency, we understand that proper documentation is essential for a successful domestic helper placement. Our dedicated consultants work diligently to ensure every work permit application is handled with accuracy, professionalism, and attention to detail. By managing the administrative process on your behalf, we help reduce unnecessary stress while allowing you to focus on preparing your household for your new domestic helper.
If you are looking for a trusted maid agency in Johor, Melaka, or Selangor to assist with your domestic helper work permit application, contact Noven Maid Agency today. Our experienced team is ready to provide expert guidance, manage the paperwork, and ensure your application is completed efficiently and in accordance with Malaysian regulations.
Read MoreWork Permit Cancellation
When the employment of a foreign domestic helper comes to an end, it is important to complete the Work Permit Cancellation process promptly and in accordance with Malaysian regulations. At Noven Maid Agency, we provide professional Work Permit Cancellation Services for employers across Johor, Melaka, and Selangor, ensuring all necessary procedures are completed accurately and efficiently. Our experienced consultants handle the administrative process, helping employers avoid unnecessary delays, compliance issues, or penalties.
Cancelling a domestic helper's work permit is a mandatory step when a contract has ended, the helper is returning to her home country, transferring employment where applicable, or when employment is terminated for any other reason. The process involves proper documentation and coordination with the relevant government authorities. Our team is committed to making the process as straightforward as possible, allowing employers to focus on their household while we manage the paperwork.
With extensive experience in domestic helper administration, Noven Maid Agency ensures every cancellation is handled professionally, giving employers confidence that all legal obligations have been fulfilled.
Our Work Permit Cancellation Service includes:
- Professional assistance with the cancellation of domestic helper work permits in accordance with Malaysian government regulations.
- Verification of all required documents before submission to reduce processing delays.
- Guidance on the proper cancellation procedures and employer responsibilities.
- Coordination with the relevant government departments and immigration authorities.
- Assistance with related documentation required for the helper's departure or employment termination.
- Advice on the necessary timelines to ensure compliance with current regulations.
- Consultation on any outstanding administrative requirements before the cancellation is finalized.
- Continuous support throughout the entire cancellation process until completion.
At Noven Maid Agency, we understand that employment transitions can be stressful, especially when dealing with government procedures and documentation. Our dedicated consultants are committed to providing reliable support, clear communication, and efficient service to ensure every work permit cancellation is completed smoothly. We take pride in helping employers meet all regulatory requirements while minimizing administrative burdens and ensuring a hassle-free experience.
If you need professional assistance with Work Permit Cancellation for a domestic helper in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our experienced team is ready to guide you through every step of the cancellation process, ensuring everything is handled accurately, efficiently, and with complete peace of mind.
Read MoreCheck Out Memo Application for Departing
When a foreign domestic helper completes her employment or is preparing to return to her home country, it is essential to complete the necessary government procedures correctly and on time. At Noven Maid Agency, we provide professional Check Out Memo (COM) Application Services for employers in Johor, Melaka, and Selangor, ensuring that all departure formalities are handled efficiently and in compliance with Malaysian immigration regulations.
The Check Out Memo is an important document required by the Malaysian Immigration Department before a foreign domestic helper leaves the country permanently. Failure to complete this process properly may result in delays, unnecessary penalties, or complications with future applications. Our experienced consultants manage the documentation and application process on your behalf, allowing you to complete your helper's departure smoothly while meeting all legal requirements.
With years of experience in domestic helper administration, Noven Maid Agency provides reliable guidance throughout every stage of the departure process, giving employers peace of mind and saving valuable time.
Our Check Out Memo Application Service includes:
- Professional assistance with the application for the Check Out Memo (COM) through the relevant Malaysian authorities.
- Verification of the required documents before submission to minimize delays and application errors.
- Guidance on the proper procedures for the cancellation of employment before the helper's departure.
- Coordination of the necessary immigration requirements and supporting documentation.
- Advice on the timeline for completing the application to ensure the helper can depart as scheduled.
- Assistance with arranging the cancellation of the work permit where applicable.
- Consultation on employer responsibilities during the departure process.
- Ongoing support from our experienced consultants until the application process has been successfully completed.
At Noven Maid Agency, we understand that administrative procedures can be confusing and time-consuming. Our experienced team is committed to simplifying the Check Out Memo application process by providing accurate advice, efficient document handling, and dependable customer support. Whether your domestic helper is returning home after completing her contract or ending her employment early, we are here to ensure every requirement is managed professionally and in accordance with Malaysian regulations.
If you require assistance with a Check Out Memo application for a departing domestic helper in Johor, Melaka, or Selangor, contact Noven Maid Agency today. Our knowledgeable consultants are ready to handle the paperwork, guide you through the process, and ensure your helper's departure is completed smoothly and hassle-free.
Read MoreNoven Maid Agency
In Compliance with government bodies
Simple 7-Step Hiring Process
How To Hire A Domestic Helper
1
Contact Us
Speak with our consultant.
2
Select A Maid
Review suitable biodata.
3
Confirm & Apply
Submit employer documents.
4
Approval
Government processing.
5
Maid Training
Certified pre-arrival training.
6
Arrival & Medical
Arrival and FOMEMA check.
7
Handover
Briefing and ongoing support.
What Our Clients Say
Trusted By Thousands Of Families Across Malaysia
4 weeks ago
Tq my agent ms Wendyl/september .very fast received maid and I satisfied her service
a month ago
Responsible and trustworthy!
2 months ago
This is the first time we engaged Novenmaid for a maid and we are glad to have Colly and her manager served us. Colly has been friendly, responsive and professional and especially helpful in the clarification of employment terms. The whole process was smooth thus we would certainly recommend Colly and Novenmaid as a reliable maid agency.
2 months ago
I would like to thank Ms. Joe for her excellent service. The Indonesian maids she has recommended to me have all been very good, and I am very satisfied with their performance. Ms. Joe is professional, patient, and always provides prompt and reliable support whenever I need assistance. It has been a pleasant experience dealing with her. I highly recommend Ms. Joe and her agency to anyone looking for a reliable Indonesian maid.
2 months ago
Thank you, Joanne, for helping me with the application for my kakak.
I had heard many negative stories about hiring a kakak, so I was actually quite worried and had some concerns about bringing one in.
Thankfully, the whole process went very smoothly. It only took a little over two months for my kakak to arrive. So far, she has been very obedient, and it seems like she has received proper training before.
Thank you again for your help and support throughout the whole process. 😊
2 months ago
Highly recommend this maid agency. Joe provided good service throughout the entire process. She is professional, responsible and very responsive. The after-sales service is also great, she continue to provide support even after the maid starts work. The maid is properly trained as well. Very satisfied with overall experience!
2 months ago
Excellent service from this maid agency! A special thanks to Joeonn for being professional, patient, and responsive throughout the entire process. Everything was handled smoothly, and we are very happy with our helper. Highly recommend this agency and Joeonn for their outstanding service!
2 months ago
Very good service and trustworthy. Efficient and helpful. Carmen is very sincere, helpful and efficient. Has been engaging their service since many years ago.
2 months ago
3 months ago
Ms September /Wendy is good service. Highly recommended! Maid is deliver fast.
3 months ago
4 months ago
I very lucky Colly from Noven maid contacted me. She is very patient to understand my family needs and responsible in delivering a good maid to me. Even efficiently helped me send my old maid back to airport. Hiring from noven maid was a good decision.
4 months ago
4 months ago
Ms september good agent.
4 months ago
4 months ago
4 months ago
4 months ago
4 months ago
4 months ago
“Thank you Carmen for the great service. Friendly, patient, and easy to communicate with. Had a smooth and pleasant experience.”
5 months ago
5 months ago
5 months ago
5 months ago
5 months ago
Good service, fast response and smooth permit renewal process. Recommended.
5 months ago
Good service from the agent. They were responsive and helped us throughout the maid application process smoothly. Thank you for the assistance.
5 months ago
I just got a maid from this agency, the person in charge Sylvia, very professional with her work. She spend a lot of time explaining in detail of the contract. If you looking for a reliable source , I strongly recommend her.
5 months ago
5 months ago
Hassle free and convenient service, thank you
5 months ago
(Translated by Google) A special thank you to Sylvia, who replied to my message even outside of work hours, resolving the issue immediately. I'm incredibly grateful! 👍
(Original)
特別感謝Sylvia,即使不是上班時間還是回覆我的訊息,讓問題馬上迎刃而解,感激不盡!👍
Your Trusted Maid Agency in Malaysia
Professional Maid Agency in Malaysia
At Noven Maid Agency, we provide reliable maid and domestic helper recruitment services tailored to the needs of Malaysian families.
From candidate matching and documentation to work permits and after-sales support, our team makes the hiring process simple and worry-free.
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